Basic
$220.00 AUD
Monthly
Remote Assistance: Up to 1 hour per month
System Maintenance: Up to 1 hour per month
Email and Software Configuration: Up to 1 hour per month
Phone Support: Up to 1 hour per month
Monthly Health Check: Up to 1 hour per month
Total Monthly Cost: $220
Total Max Hours: 1 hour per month
Support provided during business hours only.
Standard
$780.00 AUD
Monthly
Remote or On-site Support: Up to 1 hour per month
Hardware Diagnostics: Up to 1 hour per month
Network Configuration: Up to 1 hour per month
Data Backup and Recovery: Up to 1 hour per month
Managing Microsoft Team Account Services: Up to 1 hour per month
Priority Response: Included
Total Monthly Cost: $780
Total Max Hours: 4 hours per month
Support provided during business hours only.
Premium
$1,680.00 AUD
Monthly
9am to 9pm Support
Proactive Monitoring: Continuous
Cybersecurity Services: Continuous
IT Strategy Consulting: Up to 1 hour per month
Managing Microsoft Team Account Services: Included
Dedicated Account Manager: Included
Total Monthly Cost: $1680
Total Max Hours: 10 hours per month
