BizCloud - Basic Support
$85.00 AUD
Monthly
Included:
Up to 1 hour of support per month
Consultation and basic assistance for setup and configuration
Technical support for hardware and software issues
Limited troubleshooting and performance monitoring
Remote assistance for quick problem resolution
Documentation of support activities and basic recommendations
Benefits:
Affordable solution for occasional support needs
Prompt assistance for resolving common issues
Remote access for convenient troubleshooting
BizCloud - Standard Support
$200.00 AUD
Monthly
Up to 3 hours of support per month
Comprehensive consultation and assistance for setup and configuration
Technical support for hardware, software, and connectivity issues
Troubleshooting for disruptions and performance monitoring
Remote assistance for quick problem resolution
Detailed documentation of support activities and recommendations for optimization
Benefits:
Extended support hours for more complex issues
Proactive monitoring to prevent downtime
Detailed documentation and recommendations for system optimization
BizCloud - Premium Support
$350.00 AUD
Monthly
Up to 5 hours of support per month
Priority consultation and assistance for setup and configuration
Advanced technical support for complex hardware, software, and connectivity issues
Proactive troubleshooting and performance monitoring
Remote assistance with expedited response times
Comprehensive documentation of support activities and tailored recommendations for optimization
Benefits:
Priority support for critical issues
Proactive monitoring to ensure optimal performance
Tailored recommendations for maximizing efficiency and reliability
